Refund Policy

No Refund Policy

At MondoZ, we strive to provide high-quality products and services to all our customers. Please read our No Refund Policy carefully to ensure you fully understand our terms:

    1.    No Refund

All sales are final. We do not accept returns or issue refunds for any products or services once a purchase has been completed.

    2.    Exchanges

In the event that an item is defective or damaged upon receipt, we may offer an exchange or replacement at our discretion. Customers must contact us within [7 days] of receiving the item to report the issue.

    3.    Eligibility for Exchange

 •    The item must be unused, in its original packaging, and accompanied by proof of purchase.

 •    Exchanges are subject to stock availability.

    4.    Non-Exchangeable Items

Custom, personalized, or discounted items are not eligible for exchange unless they are defective or damaged.

    5.    Contact Us

For exchange requests or questions regarding this policy, please contact us at contact@mondoz.org. Ensure you provide your order number and detailed information about the issue.

By completing a purchase, you acknowledge that you have read, understood, and agreed to this No Refund Policy.

Thank you for your understanding and support.